Frequently Asked Questions

Can we customize our “gaps” to specific conditions and courses of care?

Yes, absolutely the gaps can be customized to specific conditions and courses of care or best practices if you will.  EagleDream Health (EDH) would help you set up appropriate initiatives and metrics that reflect that specific clinical activities or populations that you are trying to measure.

Can you do a custom time frame in the metrics reports?

Absolutely you can, at this time EagleDream Health team would create custom time frames as requested and required.  Currently we have multiple time frames that suit most of the clinical and reporting needs we have encountered.

How many metrics are available in the product? Are all NQF measures available?

There are currently close to 100 metrics that we have implemented.  All our metrics are written to the national standards either NQF, or HEDIS or PQRS etc.  You certainly would have the required NQF metrics available.

How do you address scalability…particularly the system’s ability to manage large volumes of data.

EagleDream Health leverages Amazon Redshift, a fast, fully managed, petabyte-scale data warehouse.  Our data warehouse solution dynamically scales cluster size, query performance (I/O), and load speed to support tens of millions of patients and thousands of providers.  The EagleDream Health solution was designed and built from the ground up to be cloud hosted with virtually unlimited scale potential.  By leveraging the same core technologies as companies such as General Electric, Siemens, and Philips we can provide a scalable, highly-available, and secure solution to our customers.